Last fall, we took on our first remodel project (master bath) and hired Kathie Maughan to work with us on the project. While we had the choice of just having her do a design for us, we knew we wanted the added comfort of having her handle all the details, and had her manage the project as well. This was a really good decision. Kathie made sure we felt comfortable with every phase of the project and worked hard at correcting any issues that came up. She checked in almost every day and was always available to answer my questions (even on a Saturday at one point). But beyond the pleasure of working with Kathie, is the pleasure of working with her wonderfully conscientious crew. They answered questions, explained processes and were unfailingly friendly and courteous. This is a great bunch of people to have come into your home and leave a beautiful space behind. We are truly pleased with the results and will use Maughan Design again in the future.
Kathy was very flexible and helpful to get me started in the design of our new home that we were remodeling. She was willing to help us get started on design style, color and supported other decisions like carpet choice. My husband is a Contractor (retired) but didn't want her full set of Project Management services, but I was very pleased to get her opinion on creative design elements. Whether you have a full project you'd like her to manage or you want her creative and design opinions, she is flexible and desires to meet you where you are at. I highly recommend her.
Maughn was amazing to work with from the initial consultation to the finish. We had our 1970 ranch style house completely renovated: kitchen moved, sunken living room brought up and walls torn down along with full gut of guest bathroom. The staff were professional, courteous and knowledgeable. I have already recommended them to several of our neighbors! Maughan took the crazy out of a project so big and made it doable!
We had been searching for a design-build team that was led by a woman or a person of color, and were excited to come across Maughan Design and Remodel owned and operated by Kathie Maughan. Our first meeting with Kathie went great. She explained her company's philosophy and the process to go from ideas to finished home. When we shared with her our budget she said we might be a bit ambitious in our project scope, but that she and her team would be willing to help us prioritize our work help us create a beautiful home. This exactly what we needed to hear since neither of us had ever remodeled most of a home before. Kathie, Lancea and Daryl were fabulous throughout the process. Kathie and Lancea presented us with fun, bold, quality choices for our remodel while being respectful of our budget. They were great at suggesting places where we might want to splurge, and areas where being more practical made sense. They came up with interesting ideas about how to design the space and deal with structural challenges. For example, a radon mitigation exhaust pipe in our living room that Maughan Design hid under a beautiful, functional bench with storage. When we encountered challenges regarding unexpected costs, or a tile choice we decided against after installation, Maughan Design proved to be proactive problem-solvers with creative insights on how to address the issues. They were communicative throughout the process, answered questions as they arose and were willing to make adjustments through project completion. When our remodel was done we moved into a beautiful home. As we have settled in, we have noticed the little details that show the amazing craftsmanship, attention to detail and personal investment they all made in our home. We loved working with Maughan Design and would hire Kathie, Lancea, and Daryl again, without a doubt. If you want a team that values communication, high quality work, thinking creatively and truly honoring the home owners sense of style we would absolutely recommend Maughan Design!
Kathie and her team are all talented professionals who provide great service and leave behind excellent work. I am probably one of the worst types of clients a remodeling firm can have. I am a professional project manager with years of experience in contracting and construction. Normally I would be my own general contractor but in this case I needed design help and being new to the area I didn't want the hassle of finding quality subcontractors. Maughan brought all of the appropriate skills and quality craftsman together to help us through the project. Maughan Design remodeled my Kitchen, did a design for the remodeling of my basement, and also performed the base structural and underfloor plumbing work to start the basement remodel. In the Kitchen we had wanted to keep most of the cabinets but a lot of what we wanted to keep needed to be repaired and updated, then the rest of the build had to be matched for style and wood types. Her team was meticulous and made sure every detail was done right. Our designer took the time to fully understand the look we were going for and made material selections that fit perfectly with our vision. Our kitchen turned out beautifully and functions really well. In the basement we needed to rebuild structural elements that were a patchwork of previous remodeling attempt and cut through the concrete to move the bathroom drains. There were some significant challenges with both portions of the work but we were able to negotiate changes that worked and kept all parties, if not happy, at least satisfied that the agreements were fair. I would absolutely hire Kathie and her team for future projects. I would be confident that they would do a excellent job and leave me with work that all could be proud of.
Kathie and staff did a fabulous kitchen remodel years ago for us; so when we decided to build a new home remotely (in Sunriver, OR) — we hired Maughan Design to help us with coordinating all the interior selections. Kathie came to our current home and based all our choices on our current furniture and rug — she is wonderful to work with; patient, a great listener and stretched us a bit out of our comfort zone to create a spectacular new home. We were three hours from the build and she and her staff worked as our project managers!! From the big decisions, like flooring, cabinets, lighting; finishes — you name it — to selecting the perfect interior paint color!! Our builder has been in business for over 27 years and he kept telling us how much all his subcontractors loved our choices — such a great experience; HIGHLY RECOMMEND!!!!
My husband and I are very pleased with the work of Maughan Design and Remodel. We began the process of remodeling our kitchen, and, while we had some strong ideas in mind, Kathie and Crystal led us to a better way to accomplish our goals. We were only without a kitchen for 3.5 weeks, such a good surprise as we'd anticipated far longer. Great work by Maughan's crew, too! We are quite happy with the outcome!
We first learned of Maughan Design from neighbors in our condo building who were very pleased with the outcome of their master bathroom remodel in early 2018. After we checked out the neighbors’ bath, we decided to reach-out to Maughan to explore a similar project for our large master bathroom. From the initial meeting with Kathie and Cassidy in May 2018 to the final walk-through and punch-list completion in late August we were very impressed with both the design and project management aspects of Maughan’s work. Our condo is about nine years old (original owner and lived here almost seven years) and although perfectly functional and showing little wear-and-tear, we felt it was time for a refresh of our master bathroom. Kathie and the team are wonderful listeners and helped us better define our goals and what was most important. The resulting design provided a great new look and new finishes and fixtures combined with re-purposing of several existing elements we wished to keep. We consistently felt we were in good hands with the Maughan team at each step of the process. When a couple hiccups occurred as is common in any major remodel the team was always ready with a solution that kept everything on-time and on-budget. Daryl did an amazing job coordinating the various contractors throughout the process and was always mindful of cleanliness and security in our home. We were especially pleased with the team’s experience with condo remodels which brings some restrictions on hours of work, noise concerns and issues with service elevator access. One particular example stands out. During the height of the tile demo (the nosiest part of the remodel) our neighbor across the hall was in the process of trying to sell their unit. They told us about a prospective buyer looking at their unit the following day and ask if the work could be adjusted to limit the noise so as not to scare-off the possible buyer. We talked to Cassidy who was able to make a minor adjustment in the schedule the next day that enabled us to keep the work going but temporarily stop the noisy demo. We appreciated Maughan’s consideration of our needs as well as those of our neighbors. We would definitely make Maughan our first call for any future remodeling in our condo home and strongly recommend them to Portland area homeowners looking for great design and strong project management and oversight.
I knew of this company from their work on the remodel of some friends' house. I purchased an older home and wanted to expand the small main bath, change the fireplace to gas with a new surround, add a porch at the back door, and lower the garage floor 2 feet so I could actually safely drive in it. Those were the major components of the remodel that also included painting and new flooring. I was so impressed by the work of Kathie and Lancea. They presented a great comprehensive design and were always open to my input. We communicated in person and via email and text and I never had to wait long for an answer to a question. Kathie has a smooth running business with all the components (design, permitting, sub-contractors, etc.) necessary for a high quality remodel. The people I worked with (Kathie, Lancea, Darryl, and Mark) made this major remodel a much easier project than it could have been. And the results are wonderful. For any projects in the future, Maughan Design will be my first stop.
While in escrow on our new 1700+ SF condo, we started looking for a design-build contractor that had strong reviews. Many such firms don't work on condos, but we came across Maughan Design & Remodel, and scheduled a meeting. From the first meeting we were impressed with her professionalism, and no pressure approach. Kathie and Keela were very hands on, asking lots of questions and input on our design preferences, and regularly laying out a manageable number of options for us, truly guiding us through the process. Our remodel touched every surface of our condo (except the laundry room), and included moving a few walls, always a challenge in a condo. Kathie worked within the building's structural confines to help us maximize the open plan we envisioned. During construction, Kathie's team kept the process very smooth for us, with very little in the way of surprises, and then really hustled at the end when we had an absolute move-in deadline. The entire process from closing, design/permitting, and construction took six months, and we are absolutely delighted with our new home, in large part because of the work of Maughan Design and Remodel.